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Customer Service & Support - AccuTech Communications

 


Technical support is available 24 hours a day 7 days a week
on all Nortel phone systems . Please call 978 579 0006
 

 

How do I reset the mailbox password on my Norstar System?

Must be done from a telephone that has three (3) softkeys under the LCD Window Display or the following Norstar telephone models: M7310, M7324 or T7316.

To reset mailbox password to 0000

  1. Press Feature 985 (Note: how many digits the directory number (DN) is
    __##, ### or ####)
  2. Press Feature 983; display will show "log". Enter either 120000 or
    __1020000 or 10020000 depending on the # of digits your DNs are.
  3. Press "OK" softkey
  4. Press "mbox" softkey
  5. Press "chng" softkey
  6. Enter the number of the mailbox you want to reset
  7. Display will show "password"
  8. Press "reset" softkey
  9. Press "rls" button 

How do I reset system time on newer Norstar System?

Must be done from a telephone that has three (3) softkeys under the LCD Window Display or the following Norstar telephone models: M7310, M7324 or T7316.

To reset system time on newer Norstar System

  1. Press Feature **8463
  2. Display will show "password"
  3. Press 23646
  4. Use softkeys to change time and date.
  5. Press "rls" button 
 
PO Box 152 Union Avenue Sudbury, MA 01776   P. 978-579-0006   F. 978-579-9648   E. support@accutechcom.com

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